How to Pause Beer Club Subscription

Subscription cancellation can happen due to various reasons. If the customer informs us ahead of time that they wish to cancel their order, you'll need to:

Set a reminder in Big Commerce as to when you will going to cancel the order.

Go to Shopify
1. Look for App
2. Hit Bold Subscription
3. Search customer's account using their email address
4. Skip all other future orders
5. Go back to Re:amaze and let the customer know that we have successfully cancelled their subscription.
6. Tag conversation in Reamaze with BEER CLUB CHANGES tag.

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