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Key Contacts:
Business Development Manager
Jason Hammer
02 9659 1550
0406 974 651
Unit 1A, 35-47 Stennett Road Ingleburn NSW 2565
Postal Enquiries (Customer Service)
Victoria Schuck
(02) 9659 1550
Kitting Manager / General Manager Logistics
Travis Heinemann
Customer Service (for proof of delivery, damaged parcels etc)
Welcome to Next Logistics!!
My name is Ciara Goodwin and I’m the Head of Customer Engagement here at Next Logistics, and we look forward to working with you.
Let me give you a small introduction to the team here:
Ciara Goodwin – Head of Customer Engagement
Gemma Johnson – Senior Client Services Officer
Michelle Lees – Senior Client Services Officer
Kirsty Fitzgerald – Client Services Officer
Victoria Schuck – Client Services Officer
On day to day basis, anyone of us is here to help in any way we can on most issues, and where we can’t (which is not very often), we will also investigate and come back to you…. But in general you can contact us on any of the following issues:
Inquiries on Order Processing
Individual Order Questions
Freight Inquiries or tracking details
Account enquires
Product inspections
Our methods of contact are as follows:
Phone: (02) 9659 1550 between 7:30am and 4pm
Email: Day to day [email protected]
Email: Escalations [email protected]
Other:
Gemma Johnson
Chris Dobson
CEO
Next Logistics
0433 024 110
Online Portal for tracking parcel dispatch, consignments etc
Username: BeerCartel
Password: CPnl2567
Beer Club Packing & Dispatch
Next Logistics charge approximately $2 per club pack being packed. (depending on volume).
They also use their Australia Post Wine Parcel account for dispatch where they charge cost + 10%. This means that on average (Sept 2018) we are charged an extra $1.50 per parcel being dispatched. This is part of their revenue model.
September 2018 Charges Were
Stock receipting & kitting: $736.29 inc GST for 323 parcels (191 half dozen and 132 dozen)
Aust Post Freight: $4162.29 inc GST for 323 parcels. Average of $12.88 compared to Beer Cartel in house dispatch of $11.40 for comparable packs/formats/destinations. (difference of $1.48)
So overall each pack is at a cost of approx $3.75 inc GST ($3.40 ex GST)
This is exclusive of other pallet storage fees (e.g. monthly storage of cardboard boxes) or return freight charges/dispatch of left over beer club stock. This is approximately $200 per month.
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