The process for entering credits into RSA is similar to entering invoices into RSA.
1. Go to RSAPOS MENU on the desktop and RSA Main Menu
2. Select ‘3. Stock’ on the RSAPOS homepage.
3. From the Supplier Dropdown box select the the appropriate Supplier and in the Stock Receipts box click Open OR Click Open on the Stock Receipt box enter the Supplier Name into the bottom right search bar and find and select the supplier.
4. Enter Credit Number from the Credit then press Enter key 8 times until you get to the Stock Receipts screen ready to enter invoices. Sometimes the Credit Number will be the same as the invoice. In this case enter CR ahead of the credit number to differentiate between the two.
5. Press F10 (Return) and enter the PLU and quantity (choose Single vs Case).If totals are inclusive of GST then click the GST button.
6. Total should match the Total Invoice cost inclusive of GST. The GST line in RSA should match the GST line in the invoice. If the GST line is different to the invoice update this in RSA and press Enter. This should then mean both GST and Total is the same both in RSA and the Invoice.
7. Check Totals and if all adds up select ‘Accept’