BQ Shopify Double Payment Enquiries

A posted transaction is a transaction that has been fully processed and completed. On the other hand, pending transactions are transactions that haven't been fully processed yet. If a pending transaction appears on the customer's card account twice, it does not necessarily mean their account will be billed twice. Pending charge does not need to be cancelled as this charge is temporary and the final amount of the charge could change. Banks only allow disputes on actual posted transactions.

Please see Reamaze enquiry here.